Experience Designer

Design for the moments that can't fail.

I work between executive direction and frontline reality, helping leaders make decisions teams can execute with confidence.

9,000-device migration readiness 3,000-person M365 discovery 35,000-device fleet POC

Selected Work

Selected case studies

Priority matrix used to sequence modern device management recommendations
Public sector Service design Modern management

Modern Device Management Uplift

Turning complex device-management constraints into a prioritised recommendation roadmap.

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Forensic workflow map used during mobile discovery
Law enforcement Service design Field discovery

Forensic Officer Workflow Discovery

Moving forensic reporting from paper forms to a verified iPad workflow.

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Reimagining Mobile Specialists cover slide
Telco mobility Role redesign Operating model

Mobile Specialist Role Redesign

Shifting specialist effort from manual renewals to value-led advisory with practical triage and operating model changes.

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Mobility discovery cover slide
Retail mobility Renewal strategy Discovery

Mobility Renewal Discovery

Resetting a renewal conversation by translating operational mobility friction into a focused action roadmap.

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Trusted By

Teams in complex environments

Queensland Police
Victoria Police
Queensland Transport and Main Roads
Ausgrid
Australia Post
Reece Plumbing
Tabcorp
UnitingCare Queensland
Telstra
WISE Employment