Start in the real world
I begin with the people closest to the work, using interviews and in-context discovery to understand constraints early.
About Alex
I partner with government and enterprise teams on workforce technology, service design, and mobility transformation.
My work sits between leadership intent and frontline reality, helping teams make clear decisions they can genuinely follow through on.
Personal
The person behind the work
I live on the Mornington Peninsula with my wife and our three young boys. Outside client work, I am usually running local trails, chasing golden hour light with a camera, or at a playground.
That part of life keeps me grounded. It shapes how I show up with teams: practical, clear, and focused on progress that works for the people doing the work every day.
How I work
How working together feels
Build shared ownership
I synthesize evidence in the open so leaders and delivery teams shape one shared view before solution choices lock in.
Keep cadence practical
The pace is fast enough to keep momentum and structured enough to protect quality. Clear updates replace over-produced theatre.
Make decisions usable
I translate findings into options, sequencing, and ownership so teams know what to do now, what to do next, and why.
Background
Experience that supports the work
Before moving into experience design in 2021, I spent seven years delivering complex mobility programs across government and enterprise environments.
That delivery grounding still shapes how I frame discovery today: evidence that is operationally credible and useful to both executives and delivery teams. Earlier engagements included a 35,000-device proof of concept that contributed to a $75M contract outcome.
Recognition highlights
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Australia Post Next Generation Scanner Program
AIPM PMAA 2020 Award Winner (Victoria)
ICT/Telecommunications Project of the Year. Project Manager across Telstra and Australia Post delivery teams during the next-generation scanner program rollout.
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Apple Ambassador
Trusted program within the Apple and Telstra partnership
Partnering with Apple to validate frontline and enterprise use cases where device choices can improve outcomes such as accessibility, safety, and wellbeing.
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QPS Forensics Program
National media recognition for frontline impact
Coverage of Queensland Police forensics work introducing iPad Pro with LiDAR for 3D crime scene recreation.
If this sounds like your kind of partnership, let's talk.
I do my best work with teams that value practical thinking, strong collaboration, and clear decisions backed by real evidence.